At 212 degrees water boils. And separates one hospital from another.
At 212 degrees water boils. It does not boil at 211 degrees. The one degree difference is what it takes to push a team into meaningful change. Have you measured the temperature of your patient experience lately. Not one that is full of holes and self-deception, but the real one: Would your patients refer their friends to your hospital? That’s the one question that separates growing hospitals from fading hospitals.
All it takes is heating the water an extra one degree, to the boiling point. On the other side of boiling is where all the winners sit.
We invite you to take ten minutes and see how one hospital team overcame the fear of change, and, surprise, surprise … the entire hospital team went gladly on the trip. And when they accomplished their goals they were collectively proud of what they achieved. One extra degree! Now they are setting even higher goals.
The consultants at Compass Clinical Consulting have spent over a decade concentrating on new approaches to help hospital leaders deliver safe, quality care more efficiently. They are sharing these approaches to help you become a leader in efficient delivery of patient care through hospital workforce productivity and planning, hospital labor cost management, hospital Six Sigma and lean hospital practices.
Take another 10 minutes and read their newest whitepaper: “Hospital Productivity without Fear” and learn how to put fear of change in its place so you can lead your hospital to the kind of success you have dreamed of and around which you want to build your career. It is the start of turning hot water into boiling water.
Filed Under: Featured • Hospital Patient Experience • The Mandate for Change
